OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Development Status: Production/Stable
License: GNU General Public License (GPL)
Operating System: Linux, Unix, Win NT, XP
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Development Status: Production/Stable
License: GNU General Public License (GPL)
Operating System: POSIX
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations.
Development Status: Production/Stable
License: GNU General Public License (GPL)
Operating System: Platform Independent
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