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RT: Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
http://www.bestpractical.com/rt/
Aug 7, 2006
Resource Specification
Development
Status: Production/Stable
License: GNU General Public License (GPL)
Operating System: POSIX
Environment: Web Environment
Author: Best Practical Solutions LLC.
Translations: English
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