Business and Productivity

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails.

developer Developer: OTRS Team
license License: GNU General Public License (GPL)
operating systems Operating System: Linux, Unix, Win NT, XP


RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

developer Developer: Best Practical Solutions LLC.
license License: GNU General Public License (GPL)
operating systems Operating System: POSIX