iScripts SupportDesk

Category: PHP - Bulletin Boards & Forums

"iScripts SupportDesk is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket.

The main features include:
* Email Piping: Create/Modify tickets based on customer emails automatically
* Feature-packed admin and staff section
* Flexible Knowledgebase
* AJAX powered user interface
* Advanced ticket Rule wizard
* POP3 / SMTP support
* Downloads : Share with your clients common files such as manuals etc in the download section.
* Multiple skins to match your web design
* Announcements/ News
* Ticket Submission : Submit tickets with allowed types of attachments
* Quick View Statistics : View ticket and staff statistics in a graphical manner
* Reminders
* Private Messages
* Unlimited Companies
* Unlimited Departments
* Multiple user addition in the CSV format
* User Management API.
Two months FREE trial for a full license is available.
Please use the below coupon code to get a 10% offer on the regular price of the iScripts SupportDesk; Coupon code- SJU10. Date: 11 March, 2012

Editor Rating: 5 Rating of iScripts SupportDesk

Ticket Support System - Ticket Support - Online Ticket Support Software - Customer Complaint Management Software - Help Desk Software - Help Desk - Web Based Help Desk Software - Customer Service Helpdesk - Help Desk Application

Homepage: http://www.iscripts.com/supportdesk/

Developer: iscripts.com

License: Common Public License

Operating System: Not Available

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