Category: CGI and Perl - Business and Productivity

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Date: 05 March, 2011


Homepage: http://otrs.org/

Developer: OTRS Team

License: GNU General Public License (GPL)

Operating System: Linux, Unix, Win NT, XP

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